Our Customer

Southern Steel Group (SSG), a leading Australian distributor of structural building materials since 1947, relies on its just-in-time service model to maintain its competitive edge.

The Challenge

To support its continued growth and enhance operational efficiency across its national network, Southern Steel chose to implement a centralised and specialised ERP system for the Steel industry. However, this only operated with Oracle technology. With limited in-house Oracle expertise, Southern Steel needed a trusted partner to design, implement, and provide comprehensive 24/7 support for their new mission-critical database and middleware infrastructure.

In addition to this, the solution also had to cater for additional businesses being onboarded with requirements for hundreds more users to be onboarded.

Pebble IT's Solution:

We worked with SSG to help them understand the challenges of Oracle and how it is best optimised. Pebble IT delivered a robust, cost-optimized solution, including:

• High-availability infrastructure: Oracle Database and WebLogic implementation with replicated standby for fast failover capabilities.
• Disaster recovery: Interstate disaster recovery capabilities to ensure business continuity.
• Ongoing 24/7 support: Comprehensive database and middleware support with agreed SLAs.
• Cost optimisation: Design the solution to minimise the cost of the Oracle software whilst maximising the performance and resilience.

Outcomes

For seven years, Pebble IT has consistently exceeded the agreed SLAs, earning the trust of Southern Steel's IT department and ERP users. This has driven widespread adoption of the centralised ERP system, resulting in:

• Significant cost savings: Streamlined operations and reduced IT overhead.
• Increased efficiency: Improved productivity and faster order fulfilment.

SSG have been able to concentrate on expanding their business rather than focusing on building an inhouse Oracle team that would not have the breadth, redundancy, or agility that Pebble IT offers. We are now seen as a strategic partner who brings innovation to the table and is consulted when plans are being formulated.

What Southern Steel said

“Dealing with Pebble IT has been a fantastic experience; they always deliver, and I know my mission-critical Oracle environment is in the best hands.” - Ben Rooney, General Manager IT, Southern Steel

Enabling Oracle in your organisation

A lot of organisations are concerned that an Oracle solution within the business can be a headache or an expensive problem. Contact Pebble IT today to discuss how we can relieve your concerns and help you optimise your Oracle, Microsoft or PostgreSQL database environment and support your business-critical applications whether they be on-premises or in a Public Cloud.

‍