Database Management

Leverage our extensive IT industry experience with the reliability and peace of mind of Pebble IT’s outsourced database managed services.

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Our service is efficient and cost effective, with the potential to save your organisation thousands of dollars per year in staffing and maintenance costs. Pebble IT understands that systems don’t operate in isolation

Our outsourced model includes a complete database managed service offering for the following technologies:

• Databases: Oracle, MySQL, SQL Server, Sybase, PostgreSQL & Tibero

• Configurations: Clustering for High Availability, Real Time Replication with DR failover, on-premise deployments, Cloud deployments and Hybrid Infrastructure deployments

• Operating Systems: Unix/Linux/Solaris & Microsoft Windows

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Our Service is comprehensive, and designed to provide a total outsourced solution encompassing:
 

Monitoring

• 24/7 Proactive monitoring

• SLA based response times

• Mission critical /Emergency Response

• Advanced monitoring tools

• 24/7 Help Desk Support

Management

• Backup/Restore/Disaster Recovery

• Database Maintenance

• Patch Management of database, middleware and operating system

• Integration Services

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Optimisation

• Database Performance Tuning

• Application Performance Tuning

• Database Stabilisation

• High availability assurance

• Transition Services

• Upgrades

• Replatforming

• Migration to Cloud or Hybrid Cloud Infrastructure on Nutanix

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Why Outsource Services to Pebble IT ?

• Knowledge – We have extensive breadth of systems knowledge

• Technology – Advanced monitoring tools are utilised to monitor your systems

• Potential cost reductions in the region of 20-50% compared with in house support

• Cost control and transparency – Pay for only what you need and use

• Proactive and Responsive– Detect potential issues before they become an expensive problem

• Experience and Advice – Proven experts on hand when you need them

• Reliability – 24x7 active monitoring, you can depend on Pebble IT

• Regular Reporting and feedback – We keep you completely informed

• Regular account and system review meetings

• Performance based Service Level Agreement (SLA) guarantee from 15 minutes for mission critical systems