Leverage our extensive IT industry experience with the reliability and peace of mind of Pebble IT’s outsourced SQL Server Managed Services. Our service is efficient and cost effective, with the potential to save your organisation thousands of dollars per year in staffing and maintenance costs. Pebble IT understands that systems don’t operate in isolation. Rather, they are part of a comprehensive infrastructure stack that supports your day-to-day business operations – A stack consisting of hardware, database, integration technologies, networking, and applications. Our outsourced model includes a complete managed service offering covering:
- Analysis: After understanding your current environment, we deliver a solution customized for your business needs
- Planning. Operational planning, capacity planning, best practices for your organization and more.
- Configuration. Hardware, Windows, SQL Server, database and application.
- Management. Project management, environment, alerting, operational needs and performance turning.
- Communication. Knowledge sharing, documentation, coaching and mentoring of your team.
Why Outsource Managed Services with Pebble IT?
- Knowledge – We have extensive breadth of systems knowledge
- Technology – Advanced monitoring tools are utilised to monitor your systems
- Potential cost reductions in the region of 25-50% compared with in house support
- Cost control and transparency – Pay for only what you need and use
- Proactive and Responsive– Detect potential issues before they become an expensive problem
- Unmatched Experience and Advice – Proven experts on hand when you need them
- Reliability – 24/7 active monitoring, you can depend on Pebble IT
- Regular Reporting and feedback – We keep you completely informed
- Monthly account and system review meetings
- Performance based Service Level Agreement (SLA) guarantee from 15mins for mission critical systems