Leverage our extensive IT industry experience with the reliability and peace of mind of Pebble IT’s outsourced Cloud managed services. Our service is efficient and cost effective, with the potential to save your organisation thousands of dollars per year in staffing and maintenance costs. Pebble IT understands that systems don’t operate in isolation. Rather, they are part of a comprehensive infrastructure stack that supports your day-to-day business operations – A stack consisting of hardware, database, integration technologies, networking, and applications. Our outsourced model includes a complete Cloud managed services offering for:
- You’ll be covered night and day with 24x7x365 support and fast response times.
- Reduce your capital expenditure, staffing costs and security risk.
- Reduce Real Estate expenses, increase site performance with fast and reliable data throughput
- Fast scaling with efficient band width upgrades if needed.
Our Service is comprehensive, and designed to provide a total outsourced solution covering:
- 24/7 Proactive monitoring
- SLA based response times
- Mission critical /Emergency Response
- Advanced monitoring tools
- 24/7 Help Desk Support
- Backup/Restore/Disaster Recovery
- Database Maintenance
- Patch Management
- Integration Services
- DBA OnDEMAND
- Database Performance Tuning
- Application Performance Tuning
- Database Stabilisation
- High availability assurance
- Transition Services
Why Outsource Oracle Managed Services with Pebble IT?
- Knowledge – We have extensive breadth of systems knowledge
- Technology – Advanced monitoring tools are utilised to monitor your systems
- Potential cost reductions in the region of 25-50% compared with in house support
- Cost control and transparency – Pay for only what you need and use
- Proactive and Responsive– Detect potential issues before they become an expensive problem
- Unmatched Experience and Advice – Proven experts on hand when you need them
- Reliability – 24/7 active monitoring, you can depend on Pebble IT
- Regular Reporting and feedback – We keep you completely informed
- Monthly account and system review meetings
- Performance based Service Level Agreement (SLA) guarantee from 15mins for mission critical systems